-How do I get my files?
As soon as you place your order and payment is verified an email will be sent to the address provided during checkout. This email will contain a link to the site where you can download your product(s). This download link will remain active for 30 days. For security reasons this link will close after 30 days. If you lose a file after these 30 days just contact us and we will help.
-What kind of file will I get?
You will receive one or more zip files depending on the total size of the download.
-What is a zip file and how do I open zip files?
In essence a zip file is a collection of files or folders that has been compressed into a single file for easy transportation and compression.
Here is a nice article summarizing this as well as how to open them if you don’t already have software like 7-zip or WinRAR
-What if there is a problem?
Feel free to reach out to us at the email below and we will help you get past any issues.
-How can I use the files?
See our policies here.